AAG – Aapka Apna Game

Version: 1.0

Responsible Gaming Policy

At AAG – Aapka Apna Game (“AAG”), operated by CELESTIALIT VERSE PRIVATE LIMITED, we believe gaming should always be enjoyable, entertaining, and played responsibly.

AAG is committed to providing users with tools that help them maintain a healthy balance while enjoying our platform. We encourage responsible play by offering optional controls, transparency, and support features without unnecessarily restricting the gaming experience.

By using AAG, you acknowledge that you have read and agreed to this Responsible Gaming Policy.

1. Our Commitment

AAG is committed to:

• Promoting responsible gaming.
• Providing optional self-control tools.
• Encouraging healthy gaming habits.
• Protecting vulnerable users.
• Supporting user well-being.
• Maintaining transparency regarding purchases and gameplay.
• Complying with applicable laws and regulations.

2. Entertainment First

AAG is designed exclusively as an entertainment platform.

Users are encouraged to:

• Play for enjoyment.
• Take regular breaks.
• Maintain a healthy balance between gaming and daily life.
• Never spend beyond their personal comfort level.

Gaming should never interfere with work, education, health, family, or financial responsibilities.

3. Optional Spending Limits

AAG allows users to voluntarily set personal spending limits to help manage their purchases.

Available options may include:

• Daily Purchase Limit
• Weekly Purchase Limit
• Monthly Purchase Limit

These limits are completely optional.

Users who choose to enable a spending limit understand that once the selected limit has been reached, additional coin purchases will remain unavailable until the applicable reset period.

If no spending limit is selected, purchases will continue to be processed in accordance with applicable laws and the Platform’s Terms & Conditions.

4. Spending Dashboard

To help users make informed decisions, AAG provides a Spending Dashboard showing:

• Today’s Purchases
• Weekly Purchases
• Monthly Purchases
• Lifetime Purchases
• Purchase History

This information is available within the user’s account settings.

5. Session Reminders

To encourage healthy gaming habits, AAG may periodically remind users to take breaks during extended gameplay sessions.

These reminders are intended solely as wellness prompts and do not interrupt or prevent continued gameplay.

6. Cooling-Off Period

Users who wish to temporarily pause gaming may activate a Cooling-Off Period.

Available durations may include:

• 24 Hours
• 3 Days
• 7 Days
• 14 Days
• 30 Days

During an active Cooling-Off Period:

• Coin purchases are disabled.
• Match participation is restricted.
• Tournament registration is unavailable.

Normal access is automatically restored after the selected period ends.

7. Self-Exclusion

Users may voluntarily request Self-Exclusion if they wish to stop using the Platform for an extended period.

Available durations may include:

• 30 Days
• 90 Days
• 180 Days
• 1 Year
• Permanent

During Self-Exclusion:

• Gameplay is disabled.
• Coin purchases are disabled.
• Tournament participation is disabled.
• Promotional notifications may be suspended.

8. High-Value Purchase Confirmation

For certain high-value purchases, AAG may require users to confirm that they understand:

• Virtual Coins have no real-world monetary value.
• Virtual Coins cannot be withdrawn.
• Virtual Coins cannot be converted into cash.
• Purchases are intended solely for entertainment within AAG.

This confirmation helps ensure informed purchasing decisions.

9. Healthy Gaming Tips

We encourage all users to:

• Set a personal gaming budget.
• Monitor their purchase history.
• Take regular breaks.
• Balance gaming with daily responsibilities.
• Avoid prolonged gaming sessions.
• Use Cooling-Off or Self-Exclusion tools whenever needed.

10. Protection of Minors

AAG is intended only for individuals who are at least 18 years of age.

Accounts identified as belonging to underage users may be suspended or permanently removed.

11. Help Centre

If you require assistance regarding responsible gaming, you may contact our support team.

Support is available for:

• Spending limit assistance
• Cooling-Off requests
• Self-Exclusion requests
• Account support
• Coin purchase inquiries
• Technical assistance

12. Policy Updates

CELESTIALIT VERSE PRIVATE LIMITED reserves the right to modify this Responsible Gaming Policy at any time.

Any updates will be published within the Platform and become effective from the revised Effective Date.

13. Contact Us

CELESTIALIT VERSE PRIVATE LIMITED

Brand: AAG – Aapka Apna Game

Email: support@aagapp.com

Website: www.aagapp.com

Our Responsible Gaming Promise

AAG is committed to providing a safe, transparent, and enjoyable gaming experience. We encourage users to play responsibly, make informed purchasing decisions, and utilize the responsible gaming tools available within the Platform whenever appropriate.